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  1. Página inicial
  2. FAQ

Frequently Asked Questions (FAQ)

Why is not the plant data updated?

Edge must be connected to the internet. In addition, it is necessary to wait up to 5 minutes for the data to start appearing in the portal.

How do I give permission for other people to visualize my plant?

First of all, let us remember two points: you need to have access as administrator of the plant, and the user you intend to provide access must be previously registered on WEG Transformer Fleet Management (TFM) portal. If this is the case, on the TFM portal, access the "Users" menu. In it, you will find the "Plant" field; then, access it and select the one you want to grant permission. When clicking on the "Search" button, a table, which contains the users of the plant and their types of access, will be presented. Click on the "Add/Change plant access" button. A new tab will be opened, where you must enter the user's email, and select the type of access he or she will have. Finally, click on "Confirm registration" button.

How can I register on to the WEG Transformer Fleet Management portal?

The registration of a new login can be done through the WEG Transformer Fleet Management portal at https://tfm.wnology.io/login; Then, click on the "Create account" button, and follow the instructions available on the screen.

What are WEG Transformer Fleet Management Terms of Use ?

WEG Transformer Fleet Management Terms of Use can be accessed at this link: https://tfm.wnology.io/page/terms-of-use

How do I log in the WEG Transformer Fleet Management portal?

If you have an active subscription, you can access the WEG Transformer Fleet Management platform through the link https://tfm.wnology.io/.

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